What you don't know about ProX about FAQS?

✎Company background information:
1. Q: How many years of experience does your company have in producing titanium?
  A: Our company has over 20 years' experience in this field. We specialise in developing, producing and selling high-quality Titanium Materials to customers both at home and abroad.

2. Q: What is your production scale?
  A: We have advanced production facilities spanning 6,000 square metres, with an annual production capacity of 5,000 tonnes of titanium materials, enabling us to fulfil large-scale orders.

3. Q: What are your main markets?
  A: We sell our products to over ten countries and regions worldwide, including major markets such as Europe, Asia and the Middle East.

4. Q: Does your company have R&D capabilities?
  A: Yes. We have a dedicated R&D centre staffed by an experienced technical team who are committed to developing new Titanium Alloys and improving production processes to meet your specific requirements.

✎Production capacity and technology.
5. Q: Are your production facilities advanced?
  A: We use world-leading production equipment and technology, including vacuum melting furnaces, precision rolling mills and CNC machining centres, to ensure the precision and consistency of our products.

6. Q: Can you produce titanium alloys with special specifications or high performance?
  A: Yes, we can produce titanium to special specifications according to customers' demands, as well as providing high-performance titanium alloys (e.g. Ti-6Al-4V, Ti-6Al-2Sn-4Zr-2Mo, etc.).

7. Q: Is your production capacity able to fulfil large-quantity orders?
  A: Our production capacity enables us to handle large volume orders efficiently while ensuring product quality and delivery time.

✎Quality control and certification.
8. Q: How does your company ensure product quality?
  A: We implement a strict quality control process from the procurement of raw materials to the shipment of finished products, which includes chemical composition analysis, mechanical property testing and non-destructive testing. We have a wide range of quality assurance programmes in place to ensure the quality of our products.

9. Q: Has your company obtained any international certifications?
  A: Yes, we are ISO 9001 certified, which ensures that our products meet global standards.

10. Q: Do you provide product quality inspection reports?
   A: Yes, a detailed quality inspection report is provided for each batch of products, including information on chemical composition, mechanical properties, dimensional accuracy and other data.

✎Customer service and support.
11. Q: Do you provide customised services?
   A: Yes, we can customise our services according to our customers' needs, including product specifications, surface treatment and packaging. We also offer customisation services to meet our customers' needs.

12. Q: Do you have a technical support team?
   A: Yes, we have a professional technical support team that provides customers with technical advice, application guidance, and after-sales service.

13. Q: What happens if there is a problem with the product?
   A: We are committed to providing comprehensive after-sales service to our customers. If there is a quality issue, we will promptly investigate and provide a solution, which may include a return or compensation.

✎ Cooperation and orders.
14. Q: How can I establish a business relationship with your company?
   A: You can contact us via the contact form on our official website, by emailing info@titaniumprox.com, or by calling our sales team. We will provide you with detailed product information and cooperation programmes.

15. Q: Do you accept small orders?
   A: Yes, we accept orders for small quantities and provide a sample service for new customers, enabling you to test and verify the quality of our products.

16. Q: What is your lead time?
   A: The lead time for standard products is 15–25 days and 45–65 days for customised products, depending on the complexity of the requirements. We will try our best to meet customers' time requirements.

✎Sustainability and social responsibility.
17. Q: Does your company prioritise environmental protection and sustainable development?
   A: Yes. We are committed to green production and utilise energy-saving technologies and environmentally friendly processes to reduce carbon emissions and waste creation.

18. Q: Does your company participate in social welfare activities?
   A:Yes, we actively support education, environmental protection and community development to fulfil our corporate social responsibility.

✎Industry experience and case studies
19. Q: Have you worked with any well-known companies?
   A: We have long-standing relationships with major domestic companies and industry leaders, with clients in the chemical, energy, and automotive sectors.

ProX Metal Materials is a trusted partner in the titanium industry. With our fully integrated supply chain and over 25 years' experience in titanium fabrication, we specialise in providing cost-effective titanium and titanium alloy materials. Our range of products includes round bars, tubing, wire, pipes, plates, sheets, forgings, billets and machined products, which can be used in a variety of industrial, petrochemical and marine applications.

Contact us today for customised titanium solutions!